Copperleaf Build — Terms of Service

Last updated: July 15, 2026 Effective date: July 15, 2026

1. Agreement

These Terms of Service ("Terms") govern your access to and use of Copperleaf Build (the "Service"), operated by Copperleaf Developments Ltd. ("Copperleaf Build", "we", "us", or "our"). By creating an account or using the Service, you agree to these Terms. If you are agreeing on behalf of a company, you represent that you are authorized to bind that company.

2. The Service

Copperleaf Build is a construction-management application that provides tools for projects, scheduling, time tracking, daily logs, estimates, invoices, change orders, expenses, document storage, and related features. We may add, change, or remove features over time.

3. Accounts

• You must provide accurate information when you create an account and keep it up to date.
• You are responsible for keeping your password secure and for all activity under your account.
• Account administrators are responsible for the team members they invite and the data they enter about them.
• You must notify us promptly of any unauthorized use of your account.

4. Plans, billing, and payment

• The Service is offered on subscription plans. Current plans and prices are shown on our Plans & Billing page. As of the effective date, plans are: Starter $39/month or $430/year; Pro $79/month or $870/year; Business $149/month or $1,640/year — annual plans include one month free. Prices are in CAD and exclusive of applicable taxes.
• When you select a paid plan, you complete payment through Stripe, our payment processor, using a major credit card. Your plan activates once payment is confirmed, normally within seconds. Stripe issues your receipt and invoice records, and you can manage your subscription — update your card, view invoices, or cancel — through the billing portal. We do not collect or store your full card details; Stripe processes card information directly under its own terms and privacy policy.
• Currency and taxes by region. All prices are billed in Canadian dollars (CAD). If you pay from outside Canada, your card issuer may convert the charge to your local currency at its own exchange rate, so the amount charged in your currency may vary slightly between billing periods. Canadian customers are charged GST/HST and, where applicable, provincial sales tax (such as BC PST) based on the province you provide. Customers outside Canada are not charged Canadian sales tax; you are responsible for any taxes that apply in your own jurisdiction. The country and state/province you provide at signup are used to determine the correct tax treatment.
• Subscriptions renew automatically each billing period (monthly or annual, as selected) unless you cancel before the renewal date.
• File storage. Each plan includes a file-storage allowance — 25 GB (Starter), 100 GB (Pro), and 250 GB (Business) — covering all files you upload, including photos, documents and videos. Individual files are limited to 50 MB each. We will notify you as you approach your allowance. Storage used beyond your plan's allowance is billed at $0.25 per GB per month, or you may upgrade to a higher plan. We do not delete files for exceeding your allowance without first notifying you.
• Prices may change; we will give reasonable advance notice of any increase that affects you.
• You are responsible for any applicable taxes.

5. 30-day money-back guarantee and cancellation

• We offer a 30-day money-back guarantee. If you cancel within 30 days of your initial paid subscription, we will refund that initial payment, whether you are on a monthly or annual plan.
• You can cancel at any time from the Plans & Billing page.
• If you cancel within the money-back window and have already paid, we will refund that payment to the original card through Stripe, and you keep access until the end of your current period. Refunds typically appear on your statement within 5–10 business days, depending on your card issuer.
• If you cancel after the money-back window, your subscription ends but you keep access until the end of the period you have already paid for.
• Outside the 30-day money-back guarantee, we do not offer pro-rated or partial refunds for unused time.

5a. "First 150" launch offer

• The First 150 offer is available to the first 150 new customers who subscribe to the Business plan on an annual (prepaid, 12-month) term using code FIRST150.
• The discount is 25% off the first year only — $1,230.00 CAD for your first year instead of $1,640.00. Prices are in CAD and exclusive of applicable taxes, which are calculated at checkout.
• Your subscription renews at the standard annual price of $1,640.00 CAD/year (plus applicable taxes) unless you cancel before the renewal date.
• The offer is limited to one redemption per customer, applies only to new customers, and is not combinable with other offers or discounts.
• The offer ends when 150 redemptions have been reached, or on the offer end date we publish, whichever comes first.
• The 30-day money-back guarantee in Section 5 applies to this offer. If you cancel within 30 days of your initial payment, we refund that payment in full. After 30 days, the prepaid annual term is non-refundable for the remainder of the term — we do not pro-rate unused time — but you may cancel at any time to prevent renewal.
• Copperleaf Developments Ltd. may modify or end this offer at any time. Changes will not affect a subscription already purchased under the offer.

6. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms;
• Attempt to gain unauthorized access to the Service, other accounts, or our systems;
• Interfere with or disrupt the Service;
• Upload malicious code or content you do not have the right to upload; or
• Resell or provide the Service to third parties except as permitted by your plan.

7. Your data

• You own your data. You retain all rights to the company, project, and team information you enter ("Your Data").
• You grant us the limited rights needed to host, process, and display Your Data to operate the Service for you, including through the service providers described in our Privacy Policy.
• You are responsible for ensuring you have the right to enter information about your employees, subcontractors, and suppliers, and for using that information lawfully.
• On request, and on account termination, we will make Your Data available for export and/or delete it as described in our Privacy Policy.
• Backups are your responsibility. While we keep operational backups of the Service, you are responsible for maintaining your own copies and records of Your Data — including site logs, photos, invoices, time entries, and other records — and should not rely on the Service as your sole system of record.

8. AI features

The Service includes AI-assisted features (such as daily-report generation). AI output may be inaccurate, incomplete, misleading, or unsuitable for a particular purpose, and must be independently reviewed before use. You are solely responsible for verifying AI-generated content before you rely on it, share it, or act on it — including any AI-generated daily reports or summaries, which may otherwise be relied upon by others or used as evidence in a dispute.

9. Third-party integrations

The Service relies on and integrates with third-party services. Stripe processes subscription payments and is subject to Stripe's own terms and privacy policy. Separately, the Service offers an optional QuickBooks Online integration that you may connect to your own QuickBooks account to push your invoices and estimates; connecting it is your choice and your use of it is subject to Intuit's terms. We are not responsible for third-party services.

10. Not professional advice

The Service helps you organize business information, including tax-related fields and year-end summaries. It is a software tool, not accounting, tax, or legal advice, and any reports it produces are not official government filings. You are responsible for confirming figures with your own accountant or advisor.

You remain solely responsible for all construction, financial, payroll, safety, compliance, scheduling, estimating, and project-management decisions you make. The Service organizes and presents information you provide; it does not direct or supervise your work, and we are not responsible for those decisions or their outcomes.

11. Availability

We aim to keep the Service available and reliable but do not guarantee uninterrupted access. We may perform maintenance, and features may occasionally be unavailable. We are not liable for downtime outside our reasonable control.

12. Suspension and termination

• You may stop using the Service and cancel at any time.
• We may suspend or terminate access if you breach these Terms, fail to pay, or use the Service in a way that risks harm to us or others. Where practical, we will give notice and an opportunity to fix the issue.

13. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

No guarantee of results. We do not warrant or guarantee that using the Service will increase profits, improve project outcomes, reduce costs, ensure regulatory or legal compliance, prevent errors, or prevent disputes. Any business results depend on factors outside our control.

14. Limitation of liability

To the fullest extent permitted by law, Copperleaf Developments Ltd. will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or data. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the 12 months before the claim.

15. Indemnification

You agree to indemnify and hold Copperleaf Developments Ltd. harmless from claims arising out of Your Data or your misuse of the Service, to the extent permitted by law.

16. Governing law and dispute resolution

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-laws rules.

Binding arbitration. Except for claims that may be brought in small-claims court, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration seated in British Columbia, conducted in English under the rules of a recognized Canadian arbitration body, rather than in court.

Class-action waiver. To the fullest extent permitted by law, you and Copperleaf Developments Ltd. agree that claims will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one party's claims or preside over any class or representative proceeding.

Court venue. Where a dispute is not subject to arbitration, it will be handled exclusively in the courts located in British Columbia, and you consent to that venue.

17. Changes to these Terms

We may update these Terms from time to time. For material changes, we will provide reasonable notice. Continued use of the Service after changes take effect means you accept the updated Terms.

18. Contact

Copperleaf Developments Ltd. British Columbia, Canada Email: support@copperleafbuild.com